Site Manager

Mobile Inspector

Site Manager

Below are some of the more common SiteManager errors. The current version is SiteManager 3.18a-1. Contact kytc.sitemanagerteam@ky.gov for more information on how to remedy these issues or to report others.

Password needs reset

Attachments aren't working

Any "oracle" error

Any "SMAPP.ini" error

Site Manager Reference Manual

SiteManager_318a_User_Reference_Manual.pdf

Citrix Questions

Please view this document for Citrix installation and log on issues. How to start with Citrix-rev 20211203.pdf

LIMS

LIMS complications? Contact the LIMS Help Desk.

Web Precon

We are currently using AASHTOware Project Preconstruction v4.5.5 Revision 036. Contact the Precon Help Desk for any Preconstruction questions or errors.

Need a New User added or Changes to existing user?

The current procedure can be found at the following link:

SM policy and procedures NEW user _access change 20190513.pdf

Preconstruction policy and procedures NEW user _access change 2017510.docx

For a SiteManager new user, an authorized IT requestor will need to submit the request in HEAT at https://itrequest-intranet.kytc.ky.gov/HEAT/Default.aspx using the incident template named SiteManager/LIMS new user request.

For a Preconstruction new user, an authorized IT requestor will need to submit the request in HEAT at https://itrequest-intranet.kytc.ky.gov/HEAT/Default.aspx using the incident template named Precon new user request.

For Access group changes within SiteManager, to an existing user, the user’s supervisor will need to email the SiteManager support team (KYTC.SiteManagerTeam@ky.gov).