​​Problems in the SiteManager program are just a fact of life.  Below are some of the more common errors.  Contact the SiteManager Help Desk for more information on how to remedy these errors.
Password needs reset
Attachments aren't working
Any "oracle" error
Any "SMAPP.ini" error
Need a Bob-to-English Dictionary?



​LIMS complications?  Contact the LIMS Help Desk for simplification.



 Web Precon

​We have switch PES/LAS to AASHTO Project Preconstruction.  Contact the Precon Help Desk to make all your dreams come long as they are "web precon" dreams.

SiteManager Reference Manual


Citrix Questions?

 Please view this document for Citrix installation and log on issues. How to start with Citrix.doc


 Need a new user added?


​Want to add a new user to the illustrious roles of SiteManager?  Please download and fill out and send in the form below to your ITRequests person.  By sending this form in (Dude, it's the law.  Google it.) as a Frontrange Request, members of the SiteManager Help Desk staff will not be arrested and incarcerated by KYTC auditors...again. 

KYTC_SiteManager_LIMS_Request_Form rev 20140815.dotx


 Good to know...

​The current version of SiteManager is 3.10. The current version of AASHTO Project Preconstruction is 2.01.  If you are having trouble, especially with attachments, Adobe Reader X version 10 does not play nice with these current versions.  To fix it, either revert to Adobe 9.4 or upgrade to 10.1.1.
Contact Information Technical Support Branch
Rachel Mills PE
200 Mero Street
Frankfort, Kentucky 40622
Phone: (502) 564-4780
Hours: 8am - 4:30pm EST, M-F
KYTC Construction Home Page