SiteManager
 

 SiteManager

 

Below are some of the more common SiteManager errors.  The current version is SiteManager 3.16a.  Contact kytc.sitemanagerteam@ky.gov for more information on how to remedy these issues or to report others.

 

Password needs reset
Attachments aren't working
Any "oracle" error
Any "SMAPP.ini" error
 
 

 LIMS

 

​LIMS complications?  Contact the LIMS Help Desk.

 

 

 Web Precon

 
​We are currently using AASHTOware Project Preconstruction v2.02.096.04.  Contact the Precon Help Desk for any Preconstruction questions or errors.

SiteManager Reference Manual

SiteManager_316a_User_Reference_Manual.pdf

Citrix Questions?

 Please view this document for Citrix installation and log on issues. How to start with Citrix-New.doc

 

 Need a New User added or Changes to existing user?

 
The current procedure can be found at the following link:

SM policy and procedures NEW user _access change 20170427.pdf

Preconstruction policy and procedures NEW user _access change 2017510.docx

For a SiteManager new user, an authorized IT requestor will need to submit the request in HEAT at https://itrequest-intranet.kytc.ky.gov/HEAT/Default.aspx using the incident template named SiteManager/LIMS new user request.
For a Preconstruction new user, an authorized IT requestor will need to submit the request in HEAT at https://itrequest-intranet.kytc.ky.gov/HEAT/Default.aspx using the incident template named Precon new user request.
For Access group changes within SiteManager, to an existing user, the user’s supervisor will need to email the SiteManager support team (KYTC.SiteManagerTeam@ky.gov).

 

Technical Support
Matt Looney, PE
Division of Construction
200 Mero Street
Frankfort, Kentucky 40622
Phone: (502) 564-4780
Fax: (502) 564-8388
Hours: 8am - 4:30pm EST, M-F​
 
KYTC Construction Home Page