​​Problems in the SiteManager program are just a fact of life.  Below are some of the more common errors.  Contact the SiteManager Help Desk for more information on how to remedy these errors.

​LIMS complications?  Contact the LIMS Help Desk for simplification.

 

​Trouble with PES or LAS?  We can help.  Contact the PES/LAS Help Desk to make all your dreams come true...as long as they are PES/LAS dreams.

​Want to add a new user to the illustrious roles of SiteManager?  Please download and fill out and send in the form below to your ITRequests person.  By sending this form in as an ITRequests, members of the SiteManager Help Desk staff will not be arrested and incarcerated by KYTC auditors...again. 

KYTC SiteManager_LIMS Request Form.dotx

​The current version of SiteManager is 3.9a-2. The current version of PES/LAS is 5.9c.  If you are having trouble, especially with attachments, Adobe Reader X version 10 does not play nice with these current versions.  To fix it, either revert to Adobe 9.4 or upgrade to 10.1.1.